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Privacy Notice (KVKK)

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This notice has been prepared under Article 10 of the Turkish Personal Data Protection Law No. 6698 (“Law” or “KVKK”) and the Communiqué on the Procedures and Principles for Fulfilling the Obligation to Inform, in order to explain how the personal data of people who visit this website or fill in the contact or private label request forms is processed.

Data controller

Your personal data is processed by the company whose details are set out below, acting as data controller.

Trade name
Seyyah Ticaret İthalat İhracat Limited Şirketi
Address
Kavacık Mah. Fatih Sultan Mehmet Cad. Tonoğlu Plaza No: 3, Beykoz / İstanbul
Email
info@seyyahglobal.com

Personal data we process

The data below is processed only according to how you use the website and only to the extent necessary for the relevant purpose.

Data you provide through the forms

  • Identity: full name.
  • Contact: email address, phone number (optional).
  • Professional information: company name, country, target market, product category of interest and estimated quantity.
  • Request content: the information you write in the message field. Please do not include special categories of personal data (health, religion, ethnic origin, etc.) in this field.

Data processed automatically while you use the website

  • Transaction security: IP address, browser and device information (user agent), form submission time and request logs.

Our website does not currently use analytics or marketing cookies or similar local storage; if such a tool is added, this notice will be updated and your consent will be requested.

Purposes of processing

Your personal data is processed for the following purposes:

  1. Receiving, assessing and answering your contact and private label requests.
  2. Running quotation, sample and preliminary meeting processes, and taking steps towards a prospective business relationship.
  3. Keeping the website and form infrastructure secure; preventing spam, abuse and attacks.
  4. Fulfilling legal obligations and protecting our rights in possible disputes.

Your personal data is collected electronically, partly by automated means, through the forms on the website and the technical information sent by your browser. The legal grounds are:

  • Article 5(2)(c) of the Law: processing is directly related to the conclusion or performance of a contract (assessing your request and the quotation process).
  • Article 5(2)(ç): processing is necessary for the data controller to comply with a legal obligation.
  • Article 5(2)(e): processing is necessary for the establishment, exercise or protection of a right.
  • Article 5(2)(f): processing is necessary for our legitimate interests, provided that it does not harm your fundamental rights and freedoms (website and form security, spam prevention, replying to requests).

Transfers of personal data

Your personal data may be transferred, limited to the purposes above and in accordance with Articles 8 and 9 of the Law, to the following groups of recipients:

  • Hosting provider: the servers on which the website and form infrastructure run. Provider and server location: Güzel Hosting (Türkiye).
  • Email (SMTP) provider: forwarding form submissions to us by email. Form emails are sent from the mail server of the same hosting account; provider: Güzel Hosting (Türkiye).
  • Authorised public authorities: where there is a request or obligation arising from legislation.

Retention periods

  • Form records: 12 months from the conclusion of the request, after which they are deleted or anonymised. Correspondence that turns into a business relationship is kept for the periods required by the relevant legislation.
  • Server and security logs: server application logs are deleted on a 30-day rotation; the hosting provider’s access logs are kept for as long as necessary for security purposes and within the periods required by the relevant legislation.

Data whose retention period has expired is deleted, destroyed or anonymised in line with our personal data retention and destruction procedures.

Your rights as a data subject

Under Article 11 of the Law, you may apply to the data controller to exercise the following rights:

  • a) to learn whether your personal data is processed,
  • b) to request information if it has been processed,
  • c) to learn the purpose of processing and whether the data is used in line with that purpose,
  • ç) to know the third parties in Türkiye or abroad to whom your data is transferred,
  • d) to request correction if the data is incomplete or inaccurate,
  • e) to request deletion or destruction under the conditions set out in Article 7 of the Law,
  • f) to request that the operations carried out under (d) and (e) be notified to the third parties to whom the data has been transferred,
  • g) to object to a result against you arising from the analysis of the processed data exclusively by automated systems,
  • ğ) to claim compensation if you suffer damage due to unlawful processing.

How to apply

Under the Communiqué on the Procedures and Principles of Application to the Data Controller, you may submit your requests in writing, in Turkish, by one of the following methods:

  1. With a wet-signed petition and documents proving your identity, delivered by hand or through a notary public to Kavacık Mah. Fatih Sultan Mehmet Cad. Tonoğlu Plaza No: 3, Beykoz / İstanbul.
  2. From the email address you have previously notified to us and which is registered in our system, to info@seyyahglobal.com.

Your application must include your full name, signature (for written applications), Turkish ID number (for foreign nationals: nationality and passport or ID number), address for notifications, email/phone/fax for notifications, and the subject of your request.

Your application will be concluded free of charge within 30 days at the latest, depending on the nature of the request. If the operation requires an additional cost, the fee set in the tariff of the Personal Data Protection Board may be charged. If your application is rejected, you find the answer insufficient, or no answer is given in time, you may lodge a complaint with the Personal Data Protection Board under Article 14 of the Law.

Changes

This notice may be updated in line with changes in legislation or in our processing activities. The current version is published on this page; the “Last updated” date at the top shows the latest change. For details on cookies see the Cookie Policy, and for general principles see the Privacy Policy.